Frequently Asked Questions

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It is a free service to consumers.

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Once the home loan has been registered the participating banks pay the originator an outsourcing fee. This fee is not added to the costs that you incur.

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You do not need to complete any forms, our consultant will complete the application on your behalf at your convenience.

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A Multinet consultant will use the information you supply online to contact you to complete a full application over the phone

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We need all your personal and financial information, as well as your bank details. This is normal procedure in order to apply for a loan on your behalf.

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We allow you a choice between participating banks.

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We apply to all the major retail banks. If you are already a client of one these banks we will apply to that particular bank first, given that you agree to do that.

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Yes. Our consultant will explain the different packages.

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The participating banks undertake approval in principal within 72 hours provided that they have all the relevant information.

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Your consultant will keep you updated on the application process.

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Yes. Our consultant will forward the approval documentation to you.

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We are committed to the Code of Banking Practice which specifies that we ensure that your personal information is protected.

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No. The Code of Banking Practice prevents us from selling any information without your consent.

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We have established strong relationships with the participating banks, but all lending by banks is subject to your ability to afford the loan and willingness to repay.

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Yes. We ensure that you are kept informed through the whole process. We monitor your application, give you feedback and liaise with conveyancers.